1. Quick response – Emergency response time is four hours or less guaranteed. A live person will answer your call, you can leave a voice ticket in our automated phone system or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
2. Business savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
3. One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
4. Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
5. Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
6. No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
7. 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Our exclusive book explains why small businesses are at risk when it comes to disaster and data loss. It also tells you how to eliminate the errors that many businesses make that lead to thousands of dollars in lost sales, productivity and IT bills. It’s absolutely FREE and we promise we won’t harass you with follow-up sales pitches either. Just fill in the form and you'll have this handy guide within seconds.
If you're seeking IT support in Wisconsin, there are Happy Days ahead, because ProManaged.IT was established to help small and medium sized businesses just like yours. We understand that you want your IT to help thrust your company forward and that when your computers are not working efficiently, they become a source of stress and cause expensive downtime. We can help you stop worrying about computer problems and simply get on with growing your company. We tailor IT solutions for your exacting needs and monitor your networks around the clock to stop tiny problems before they cause damage. This means that you enjoy greater productivity, more efficiency and no longer have to worry about downtime. We understand the needs of Wisconsin's small and medium businesses and for a low monthly fee, we can give you the most efficient IT possible. So why not drop us a line and find out how we can help?